Our Promises

Fitzpatrick Referrals is committed to providing the best service and delivering the highest standard of care available anywhere in the world.  Our promises underpin everything we do and we’ve built our service around them.

Our five promises

  • We promise to work with each owner towards achieving the best possible quality of life for our patient as defined by pet owners.
  • We promise to respect the emotional needs and financial constraints of our clients and support them in their time of making and coping with difficult decisions, whilst providing them with the fullest possible information to make informed choices.
  • We promise to support our professional colleagues in every way we can at all times and will ensure that they remain fully informed. Our referring practitioners will remain integral to the care team for the patient to maintain continuity of care.
  • We promise to uphold the strictest code of moral and ethical conduct for the betterment of our patients and our profession at all times.
  • We promise never to advise intervention purely because it is possible, but only where it is warranted and justified. We take seriously our responsibility to judge the fine line between suffering with hope of recovery where pain can be relieved and suffering when it is best to say goodbye to a beloved friend.

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